First, you'll want to open up the HBO Max app and click on the three lines in the top left corner. How to turn off audio description on HBO max 1. This includes major films like Godzilla vs. Kong, The Conjuring 3: The Devil Made Me Do It, The Suicide Squad, Dune and Matrix 4. Audio Description is a service that provides information about the visual elements of a program. Press question mark to learn the rest of the keyboard shortcuts. Start watching something, and then press the Down button on your remote. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Click the middle of the circle button on your Firestick remote. Search for the Voice Recognition tool in the Smart features. True or false? A robots.txt file tells search engine crawlers which URLs the crawler can access on your site. Start playing something, then click the screen. Here is a tutorial on how to turn off or disable the Talk Back Feature (aka audio guide, voice view, voice assistance, screen reader, etc) on the new Amazon Fire TV Stick 4K MAX (. Use audio descriptions on Apple TV Audio descriptions provide an audible narration of important onscreen action and content in movies and TV shows. You can access both the website and app for HBO Max. To disable HBO Maxs narration, follow these steps: 1. 1. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). The HBO max audio description wont turn off because of one of three reasons, the most convenient way to find out the answer is to troubleshoot the application. Audio Description (Narration) Audio description narrates what's happening on screen. Your email address will not be published. Move down and choose the Audio and Subtitles icon. Fifth, use the arrow buttons to change the Narrator setting from On to Off. Same here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For example, HBO Max has said that it will have a "personalized experience" that will recommend shows and movies based on users interests. WarnerMedia Direct has agreed to provide audio description for at least 1,500 hours of new and existing programming on HBO Max by the end of March 2021. Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device. Luckily, there is an easy way to disable this feature. The Drive and its partners may earn a commission if you purchase a product through one of our links. No matter what I try, the narration plays every time and I haven't found a single way to disable it. I just updated my HBOMax app on Apple TV and it went away immediately. Jump to titles. 4. Unfortunately, there is no way to turn it off. If you have any questions about how to use the service, her narration can provide the answers you need. The accidental switching on of the audio description can be removed by clearing the cache. I think it has something to do with weight force. If you can't turn off audio descriptions, it usually means a setting on your device needs to be changed. In the event that this does not work you can do one of the following to help turn off the audio descriptions on HBO Max. HBO Max has an extremely wide variety of titles available in their library, including but not limited to content from HBO, DC Comics, Cartoon Network and TCM. There are a few ways to take off audio description on HBO Max. For those who are unaware, audio description is a secondary audio track, which consumers can turn on and off, that narrates the scene in between lines of dialogue to help low-vision/blind viewers better understand the scene. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Follow the steps below to resolve the issue. This can be useful if you are having difficulty hearing the audio or if you want to change the audio to a different language. Fortunately, both are easy to toggle on and off. Heres a guide on how to take off audio descriptions on HBO Max. If you are facing the issue of unwanted audio descriptions, first check the settings of HBO Max. Start watching something and then press the Play/Pause button on your Roku remote. 1 Kudo. Is Minecraft discontinued on Nintendo Switch? korbendaIIass 3 yr. ago I have the same issue and on the same device as you. The Audio Description feature might be playing on the HBO Max app if you've inadvertently turned it on. Another big selling point of HBO Max has been the premiere of Zack Snyders Justice League, a four-hour epic superhero event. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. If youre watching HBO Max on your Roku and dont want to hear the descriptive audio, theres an easy way to turn it off. To help visually impaired people to enjoy a show or a movie was the intention behind the feature. Wait until the full update has taken place before you reopen the app. Press the Back button to save your changes. Here you can choose the Primary option to play without descriptive audio. However, despite this unique approach to entertaining people, the audience complains that the feature turns on by itself and would not turn off easily. Worst app they need to fix this. Finally, the narrator can help draw attention to important plot points. A descrambler is a device that you can purchase which will remove the audio description track from the signal. Thank you for the help, I'm on latest version and that didn't fix the issue. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. The option is currently available on the website and mobile apps but not on TV apps. Why is HBO Max narrating my show? How to turn off the audio description on Samsung TV? After clicking Enter, search the Accessibility option in Settings. I use a Samsung galaxy A32, however, the instructions are similar on other Andriod phones, Follow the following steps to clear the cache related to the app, Scroll using the arrows in the image below in order to see the steps, You may want to delete the app from your device altogether, Afterwhich you may want to reinstall the application over a WiFi connection, This can be done by taking the following actions, Start by closing the HBO Max app on your phone, Then close all of the other apps on your phone as well, Restart the app switch it on/open it and see if the audio descriptions are still there or if they have disappeared, If they are still there, then repeat steps 1 and 2 and restart your phone. When watching HBO Max on Roku, the narrators voice can sometimes be a bit too loud and intrusive. For more info about audio descriptions, see Accessibility features. After accessing HBO max, click on the message-like icon at the top or bottom of the screen depending on the device. Restart your device. Here you can adjust the closed captioning font, color, size, and opacity. Choose a topic and we'll recommend the best way to contact us. The memory of the audio description might be temporary, which will be removed after you have signed out of HBO Max. 2 Answers By Expert Tutors Stay organized with collections Save and categorize content based on your preferences. Privacy Policy | Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity multiple choice question? All Rights Reserved. This is happening to me on HBO Max on Apple TV. For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website. Amazingly inexcusable bug for a company this size. So I turn it off again, but even though I'm using the regular setting, the narration is still playing. There are a few reasons why you might not be able to turn off audio description on your TV. In the Audio section, tap English - Audio Description (if available) and then tap X to close. In "Settings," select "Accessibility." Dave Johnson 4. English - Original instead of English - Audio Description ). For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. Well, if you are keep reading so that you can know what to do about it. I have a Roku TV and don't have this problem when watching Max on it, only with the ATV. A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. One of the features of HBO Max is the ability to change the audio settings. For more info, go to Roku Help: Closed captioning. I can turn it off but it just comes back on at the start of every episode. I havent had a single issue with this until I started watching Harry Potter that was just released and i can not turn it off! A Roku essentially makes any TV a smart TV. cshutch. 3. Turn on Audio Descriptions. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. This will bring up a list of all the audio descriptions for that particular title, and you can disable them by selecting the "OFF" option. HBO Max is one of the first streaming services to offer support for audio description. 24. Scroll down and select "Audio Description.". To disable audio descriptions for all content, open the menu and select the "Settings" option. You then get taken to a screen with audio and subtitles. By releasing details about its upcoming shows and movies, HBO Max is hoping to get people excited about its service. Audio Description and English. It is better to figure out the problem by yourself. Terms of Use | (obviously this will be the HBO Max app), You should see a list of devices linked to your HBO Max account, Then check if the issue of audio persists, On the left-hand side under settings, click, This may be self-explanatory, but double-check to ensure that your volume is up, Ensure that your phone is not set to do not disturb. Choose your profile (upper right), then Settings, scroll down to Captions and Subtitles, and choose Manage Preferences. For more info, see Subtitles and captioning on Apple TV. Cheers. Voice narration is not on Samsung settings. However, it is possible to do this. In the lower-right corner, select Audio and Subtitles.. Remember in the 80s and 90s when Sun-In was the it product of the hair product world? See below for additional details. Press the up arrow until the little square at the top right of the screen is highlighted. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. Whether you disable audio descriptions on a per-title basis or globally, the process is the same. The instructions below are for an update of the app on your phone, however, you can update the app on your Samsung TV or another device as well. Quick tip: It's easy to accidentally turn on Screen Reader this way. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. If you're looking to turn off the narrator on HBO Max, there are a few steps you can take. Fourth, use the arrow buttons to scroll down and select Narrator. When you sign up for HBO Max, you may notice that your account has a narrator. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. Heres what its like to wear the Dyson Zone, Elon Musks giant payday on trial: everything he said in court, LGs gamer-friendly C2 OLED has dropped to its lowest price to date, Sam Bankman-Frieds former friends pleaded guilty and are cooperating in the FTX fraud case, How To Turn Off Audio Descriptions From Your Smart Television, Steps To Turn Off Audio Description In Smart Tv, Other Ways To Turn Off Audio Description On HBO Max.